Systems & Automation
Connected systems, agents, and the mechanics of leverage.
5 articles
The automation audit playbook
An automation audit done properly starts with the problem, not the tool. Score each workflow with 6T, cost it in pounds, then…
Production agents for People Ops
Most People Ops agents are demos with ambition. Production agents for People Ops share a pattern: real data, a context stack, an…

Automation patterns that pay off
The payoff from People Ops automation patterns is not the clever model. It is the clean workflow. Six that pay back in weeks, and…

A workflow assessment framework for People Ops
Most People teams pick AI workflows by instinct or by what is loudest. A workflow assessment framework scores value, frequency…

The People Ops AI domain map
A People Ops AI map: the five domains where AI fits across the People function, the shape of the win in each, and how to pick…
More ways into systems & automation
Workflows
Workflows and automation
People debt: what GenAI exposes, and what to do about it
GenAI does not create people debt, it exposes it: drifting levelling, unowned decision rights, undocumented process. Here is the…
The People Ops diagnostic toolkit
The read comes before the fix. The People Ops diagnostic toolkit is five repeatable diagnostics that tell you where a People…
An AI policy blueprint for People teams
Most AI policies ban everything and get ignored by day two. Here is the one-page AI policy for People teams people actually use…
Reading is one thing. Doing is another.
The Grain Audit maps one People Ops process end to end, ranks the highest-return automations, and hands you a 90-day plan you keep whether or not we work together. Two weeks. £2,000, credited in full against a programme. Three slots a month.
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